Terms of service
Welcome to UsdWeb | Best Dollar buy, sell and wallet Exchanger in BD
- Our order process usually takes 20 minutes maximum 2 hours to complete. (for PayPal, Payoneer, MasterCard VC & Online Payment it can takes maximum 24 hours if there is no issue)
- Customer need to bear their own wallet transaction fee. Like if you need exact 21$ of skrill or NETELLER you need to pay with their transaction fee. (minimum 0.62$ for skrill, 0.50$ for NETELLER, 0.80% for WebMoney and 0.5% for Perfectmoney)
- Sometimes we need further details about you or your payment to complete your order. Like your identity and payment verification (It defines user Authenticity and we may call you regard this)
- If you need any instant support or payment confirmation feel free to call us. You can find our contact details on the contact page. (24/7 support over the WhatsApp, viber and imo)
- For reason of better service we aren't provide any types of advance payment. (You need to pay first to get your required service)
- Depends on supply and demand also security purpose we have ability to control our gateway. (If you can't find any service on the send or Receive option you need to wait further or you can place a request on support@usdweb.com or via live chat)
- For PayPal Sending from user end you need to send USD buy using friends and family option from your account. (goods and service, Gift payment won't be acceptable)
- PayPal payment from goods and service is extremely prohibited and it's causes permanently hold that's means you won't get payment/refund.
- When you order PayPal as receive option we will send it by using Goods and Service (payment) feature.
- If you want to buy PayPal USD you must have a verified account to place your order. verified means it must have verified by card or bank, email and also phone. (limited account will not be able to place an order as well). Note:- so if any place an order without following these guideline we have ability to freeze their payment amount.
- Usually we takes payment over the "bKash agent and ROCKET agent" if you want to buy USD by using personal you need to bear the gateway transaction fee. Note:- for bkash personal it will be 1.85% and 1.80% for rocket.
- Our working period 10 AM to 11 PM (GMT +6) if you need any further assistant or have to send or receive payment you must have to confirm us before place an order. You can contact us over the live chat, WhatsApp, imo, viber, email and also facebook fan page. Visit or click on Contact for further info. Note:- after office hour you can buy any kind of service by using bKash and Rocket personal.
- If you have an urgency and want to get payment within 10 minutes use bkash or rocket personal to reduce time period. Note:- for agent it usually takes 20 minutes maximum 2 hours to proceed.
- For PayPal & Payoneer gateway you have to exchange minimum 50$.
- Our Refund process can takes up to 24 hours. ( bkash, rocket and 5% process fee will applicable from your desired amount )
- For selling Webmoney contact us before exchange.
- If we are facing any kind of issue from PayPal we have right to ask you for dispute.
- We do not support any kind of scamming and fraudulent fund. If we found any kind of reasonable ground we have right to block your payment and also have ability to block your future transaction as well.
- An administration fee may apply to your account if you violate any of this rules.
- Special instructions: We do not have any other website or Facebook page except https://usdweb.com/ and we never transact in any way through Facebook page. Only visit our official website when ordering. Do not trade anywhere without knowing or understanding someone's temptation. Do not transact on any web site at your own risk without taking the advice of acquaintances. If you transact outside of this, you will be responsible for it yourself. We sincerely apologize for the inconvenience.
- Please provide your correct information when making a transaction. We will not be held liable for any inaccuracies in your information.
- Our Skrill and NETELLER funds cannot be used on gambling merchant.
- We are using a merchant for Skrill and NETELLER so in order to buy from their gateway you have to buy a minimum 50$ equivalent.
- User can get on Skrill or NETELLER more or less funds as payment. Such problems will be adjusted with the next order.
- If you send fund using any wrong direction it will not refundable.
- You need to order a minimum of $15 for Tether TRC20. Network Fees $1 You have to bear that or it will be deducted while sending.
- Below payment of $50 mobile banking fees 10 BDT will be deducted as per transaction fees.
- Contact us within 24 hours of order completion or cancelation if there is any problem. No complaint will be entertained after 24 hours.