Work time: 09 AM - 12 PM (Dhaka) Notice: The price is not fixed as the price of Neteller Skrill is very high. Find out the price by talking live. If you send money from bKash, rocket, cash, you have to pay 2% cost. If necessary, talk: - WhatsApp or Live chart

Frequently asked questions

Is It Trusted?

Trust is a user's demand and we cannot manipulate or compromise this. However, you can see our Latest exchange on the homepage which is live payment proof also you can find our user experience on the Testimonial page. If you have any further queries you can survey over the web and social media also. It's an open platform to know how we provide our services.

Is It Secured?

We build our platform as a secure payment environment. User data is 100% safe and not accessible from any kind of third-party platform. We are using SSL to encrypt user data and make hourly backups to save user experience.

What about transaction time?

Usually, it takes 5 minutes and a maximum of 2 hours to complete an order (for PayPal it takes a maximum of 24 hours due to PayPal sending error). If you have any urgency you can contact us over live chat, email, FB business page inbox, or WhatsApp, you can find our contact details here.

What is registration process?

Registration criteria is a simple process. If you want to exchange here you need to register first. Register user data helps us to use it for further communication. It's improved our user experience. Read here how to register.

Do USD WEB offer any type of physical transaction?

Sorry! we do not provide any kind of physical transaction. You can only able to transact over the web.

Why we need the documents to verify your account KYC?

Please read below here is the details of account verification!

As a financial institution we have to authenticate the user. It's helps us to improve user experience. You can verify your account with following simple step. First you have to be a registered user on our website. After registration go to account verification settings. Here you will find two option called email versification and another ask you to upload documents which is your NID, Passport or Driving Licenses. you have to upload both side of your documents front and back. Back side for address verification for passport it will be address page. On behalf of account verification you have to confirm your email. Just click on resend email button you will get and email which included by our email verification link. Check your inbox or spam box you will got an email from usdweb.com. Click on the following link to verify your email. After that your account will be fully functional. Usually we takes 20 minute,s to activate your account maximum 24 hours. You can ask us on live chat for your account status. (*If you'r don't find content on account verification settings please disable or block your ad blocker or change the browser).